terms & conditions




payment term:

  • prepaid

tax and service charges information:

  • rates Include 10% service charge & 11% government tax

cancellation & modification policy:

  • room modification is permitted 25 day(s) prior to the check-in date
  • no charge will be levied on cancellation made more than 25 day(s) prior to the check-in date
  • cancellation made between 24 day(s) to 15 day(s) will be charged 50% from the total amount of room reserved
  • cancellation made between 14 day(s) or less will be charged 100% from the total amount of room reserved
  • no show will be charged 100% from the total amount of room reserved

important notes:

  • standard check-in : 2:00 PM
  • standard check-out : 11:00 AM
  • 16 years and older will be considered as adults
  • jamahal private resort & SPA is a boutique resort for single travelers, couples and honeymooners, due to this we can cater to guests above 16 years of age only
  • the room rates are posted in american dollars (USD). if the funds are transferred to our bank in indonesia a currency exchange in to indonesian rupiah (IDR) is mandatory by indonesian law. the exchange rate will follow the actual daily exchange rate from the national bank of indonesia. the resort reserves the right to charge any transfer fees and credit card commissions in case of a currency conversion. the transfer of the received amount will remain in the original currency transferred, the resort is not responsible for any fluctuations caused by foreign exchange rates and additional charges by any third party (e.g. bank transfer fees, credit card commissions, etc.) in case of any force majeur event the resort takes no liability for any refund or compensation